Your Right to Delete Data
At TindaKo, we respect your right to control your personal information. You can delete your data at any time using the methods described below.
1. Delete Local Data (Instant)
To delete data stored locally on your device (products, sales, customers, etc.):
Steps:
- 1.Open TindaKo and sign in to your account
- 2.Navigate to Settings from the sidebar
- 3.Scroll down to the Data Management section
- 4.Click "Clear Local Data"
- 5.Confirm the deletion when prompted
Note: This will immediately delete all business data (products, sales, customers, inventory, utang records) from your device. This action cannot be undone.
2. Delete Account & Cloud Backup (Complete Removal)
To permanently delete your account and all cloud backups:
Contact Us for Account Deletion:
Send an email to: support@tindako.app
Include in your email:
- Subject: Data Deletion Request
- Email address: The email you used to sign in (Google or email account)
- Store name: Your store's name (if you remember it)
- Confirmation: State "I want to permanently delete my account and all associated data"
Processing time: We will process your request within 7 business days and send you a confirmation email.
What Gets Deleted?
✓ Account Information Deleted:
- Your email address
- Store name
- Profile picture (from OAuth provider)
- OAuth provider association
✓ Business Data Deleted:
- All products and categories
- All sales transactions
- Customer records (names, phone numbers, addresses)
- Customer credit/utang records
- Inventory movements
ⓘ What Is NOT Deleted:
- Anonymized usage logs (for debugging and improving the service - no personal identifiers)
3. Revoke OAuth Access (Optional)
If you signed in with Google, you can also revoke TindaKo's access:
Email/Password accounts:
If you signed up with email and password, simply request account deletion via email (step 2 above). No additional OAuth revocation is needed.
Note: Revoking OAuth access will log you out but does NOT delete your data from TindaKo. You must still follow step 2 above to delete your account and data.
Important Notes
- ⚠️Data deletion is permanent. Once deleted, your data cannot be recovered.
- 💾Backup before deleting. If you think you might need your data later, export or screenshot your important information first.
- 🌐Multi-device data. Deleting local data only affects the current device. To delete all data across all devices, request account deletion via email.
- 📧Confirmation email. You will receive an email confirming when your data has been completely deleted.
Questions?
If you have any questions about data deletion or need assistance, contact us: